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We want to make the payment process secure and safe for both you and us. So please read carefully and call or email if you have any questions.
With the sales contract signed by both parties, this protects both you and us.
However we cannot ship your puppy until a deposit or full payment is made. Naturally we are always at the mercy of the weather when flights are scheduled and we suggest you be flexable with your time schedule during this time. We try very hard to get your flight information to you as soon as it is aquired. Most of the flight carriers also have websites that you can track your puppies flight as we do to make sure they are getting where they need to go. Call if you have any questions at all.
It is always best to call first to reserve your puppy. This is why you will see sale pending on some of the photos. However we cannot reserve a puppy for you unless we receive a deposit. We do give you 48 hours to have payment to us after your verbal agreement and signed contract to buy the puppy. After that time the puppy will be place available on the site again. Again it is always best to call and speak with us personally if you need immediate information.
This is the process we wish you to take in buying a puppy;
After you decide on the puppy you would like, always call us to verify it is still available.
After your confirmation, we will stop advertising on our site of this puppy. The puppy will be listed on our site as Sale Pending until your payment is made. ( keep in mind that some of our ads on directories run for a month at a time so these ads may not be taken off immediately). We do not accept deposits until the puppies are born and will not reserve choice of the litter. We want to make sure you are getting the puppy that will be the best suited for you and your environment. Puppies are weaned around the 5 week age and are health checked and showing some signs of temperments by then.
You will be given an option of either placing a deposit or making the full payment including shipping cost if shipping is desired.
After your initial payment is made we may pull your puppy's photos off the sales page.
After the sale we appreciate updated photos and information which we ask to place on the "Satisfied Owners" page with your approval of course.
At the time of purchase we discuss an estimated date for you to get your puppy. Keep in mind that we cannot let any puppies fly until they are at least 8 weeks old. (It is the law) If you were to pick up your puppy we would discuss the adequate age the puppy should be allowed to leave. (This would all depend on how the puppy is progressing after it is weaned from the mother)
It is always best to call and inform us how you are making payments.
Hope this clears up some of the confusion and we will certainly work with you on getting you the puppy of your choice and a payment option that works for both of us.
I have been asked if we accept payment plans, and no we do not. We feel it is not right to reserve you a puppy that is unborn and also we feel that the best bonding age for you to get a puppy is at the age of 8-12 weeks. We welcome your questions and concerns about this process. 0237 9413 1267
PLEASE CONTACT US FOR A COPY OF THE SALES AGREEMENT FORM.
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